The health and wellbeing of our customers and staff are paramount. Our COVID-19 measures have been designed with the recommendations set out by the World Health Organization (WHO) and ECDC. It minimizes contact with our staff while ensuring you have all you need for an enjoyable vacation.
AT OUR BASE
Our base offices
- Disinfected at the end of every working day
- Regular disinfecting of office surfaces throughout the day
- Cash transaction machines and tablets disinfected after each guest
- Contactless payment preferred
- Each base will display our COVID-19 measures on an information board
- Contact with our staff will be as minimal as possible and the reception process will be conducted in the open whenever possible
Our base staff
- Have temperatures taken before starting work
- Wear masks when in contact with guests
- Observe social distancing guidelines (2m apart)
- Regular hand disinfection and hand washing
BAREBOAT CHARTERS
Boat cleaning
- Disinfecting with ecologically friendly formula and disinfecting of the interior after the return of each charter and before cleaning staff enter the boat, as outlined by WHO and ECDC
- Disinfecting of all inside surfaces with disinfectant and mattresses sanitized
- There is a second disinfecting with ecologically friendly formula and disinfecting of the interior after cleaning is completed
- Finally, we disinfect the boat exterior and lockers including cushions
Check in and check out
- Only one guest/skipper will be allowed in the office (procedures will be conducted outside wherever possible) – the rest of the crew need to observe social distancing guidelines
- Guests will be required to wear masks
- Guests will be asked to sanitize their hands
- For check out, only the skipper can take part in the technical briefing with one of our base team (wearing a face mask), observing social distancing guidelines. The rest of the crew need to observe social distancing guidelines
- For check in, only the skipper is allowed to be on the pontoon – the rest of the crew need to observe social distancing guidelines.
Boarding
- Only one guest will be allowed in the office at a time (procedures will be conducted outside wherever possible)
- Guests may be requested to wear masks when social distancing cannot be observed
- Guests will be asked to sanitize their hands
- Guests will board one by one, observing social distancing
Disembarking
- Guests will disembark the boat one by one, observing social distancing
We look forward to welcoming you onboard!
